Responsible Gaming

Gambling carries inherent risks, and every bet you place could result in financial loss. Understanding this reality is the first step towards maintaining healthy gaming habits.

At Ricky Casino, we encourage all Australian players to approach betting as entertainment, not as a way to make money. Set clear boundaries before you start playing. Decide how much time and money you can afford to spend, and stick to those limits.

Our platform offers tools designed to help you stay in control. You can set deposit limits, loss limits, and session time reminders. These features work in the background to protect your financial and emotional wellbeing.

Never chase losses or bet more than you planned. If gambling stops being fun, it’s time to take a break. Remember that responsible play means knowing when to walk away. Your safety is our priority, and we’re committed to supporting your journey towards healthier gaming habits.

Gambling addiction is a serious condition that can develop gradually without you noticing. Recognising the warning signs early is crucial for getting the help you need.

• You spend more money on gambling than you can afford to lose
• You’re borrowing money or selling possessions to fund your betting
• Gambling is affecting your relationships with family and friends
• You feel the need to bet with increasing amounts of money to get the same excitement
• You’ve tried to stop or reduce your gambling but found it impossible
• You lie to others about how much time or money you spend on betting
• Gambling is causing problems at work, study, or in other areas of your life
• You gamble to escape from worry, anxiety, or depression
• You feel restless or irritable when trying to cut down on gambling
• You’re neglecting important responsibilities because of your betting habits

If several of these signs describe your situation, you may be developing a gambling problem. Addiction doesn’t discriminate, and seeking help is a sign of strength, not weakness. Australian support services are available to assist you in taking back control.

Taking action against gambling addiction requires commitment, but recovery is possible. Here are practical steps from Ricky Casino to help prevent addiction from taking hold:

• Set strict deposit limits on your account and never exceed them
• Use reality check features to monitor how long you’ve been playing
• Take regular breaks during gaming sessions to maintain perspective
• Never gamble when you’re feeling stressed, depressed, or under the influence of alcohol
• Keep detailed records of your gambling activity to understand your patterns
• Talk openly with someone you trust about your gambling habits
• Remove saved payment methods from your account to create a barrier before betting
• Use self-exclusion tools if you feel you’re losing control
• Seek professional help from Australian gambling support organisations
• Focus on alternative activities and hobbies that bring you joy without financial risk

Remember that prevention is easier than cure. The tools we provide are designed to help you maintain healthy boundaries. If you’re struggling, don’t wait until the problem becomes overwhelming. Reach out for support today.

You don’t have to face gambling addiction alone. Australia has excellent support services staffed by professionals who understand what you’re going through.

• Gambling Help Online – Free 24/7 counselling via phone, chat, and email at www.gamblinghelponline.org.au or call 1800 858 858
• Lifeline – Crisis support and suicide prevention at www.lifeline.org.au or call 13 11 14
• Beyond Blue – Mental health support at www.beyondblue.org.au or call 1300 22 4636
• Gamblers Anonymous Australia – Peer support meetings across the country at www.gamblersanonymous.org.au
• Financial Counselling Australia – Free financial advice at www.financialcounsellingaustralia.org.au or call 1800 007 007

These organisations offer confidential, judgment-free assistance. Making the call is the hardest part, but it’s also the most important step towards recovery.

If you’re experiencing difficulties with gambling, our customer support team is here to help you access the tools you need. We can assist with setting limits, arranging self-exclusion, or providing information about external support services.

• Live Chat – Available 24/7 through your Ricky Casino account for immediate assistance
• Email Support – Send your concerns to our dedicated support team for a detailed response within 24 hours
• Account Tools – Access responsible gaming settings directly through your account dashboard
• Self-Exclusion – Request temporary or permanent account closure to protect your wellbeing

Your privacy and wellbeing are paramount. Our team is trained to handle sensitive situations with care and discretion. Don’t hesitate to reach out if you need help maintaining control of your gambling habits.